returns customers are empowered to change their mind.
customer support:
estimated wait time: 24hrs

In order to process your return, please read the following steps:

  • If you wish to cancel your order, please notify the team immediately. Before delivery, we will go ahead and credit the charges back on your original payment method.
  • If you have received your delivery confirmation, unfortunately we are unable to interrupt the shipping process. If this is the case, please wait for your package to arrive. Once you’ve received your package, please email the team within 7 days to notify the team of your return.
  • When preparing to return your package, please be aware that return shipping is the responsibility of the customer and must be sent back unopened and in the original packaging within 14 days of delivery.
  • Once the returned goods are received back at our facility, we will require a little time to process it. Expect to see your full refund within max. 30 days on your original payment method.

*please note: all returns must be unaltered and received in their original packaging*