privacy policy
Skin Ingredients (Pty) Ltd, a South African producer and online distributer of skincare products, respects your privacy and is committed to protecting your personal information. This privacy policy is designed to inform you about our practices regarding what is done (‘processing’) with information pertaining to you (your ‘personal information’) via our website. This is in accordance with our legal obligations specified in the Protection of Personal Information Act 4 of 2013 (POPIA).
By using this website, you agree to the terms of this privacy policy. Please ensure that you are satisfied with the contents of this policy before using or submitting information on this site.
Information you give us
When you register to use our site, fill in forms, place any orders for our products or communicate with us in any way, we may ask that you provide us with general information such as your name and surname, physical/e-mail address and telephone number and financial/ credit card information and if you are a company, the company’s name, registration number and contact information. In addition, we may ask you to provide us with certain ‘special personal information’ as defined in POPIA such as a personal description, photograph as well as limited skin-related health information.
We require this information to offer you a personalised service, including advice as to which of our products would best serve your needs. In particular we use this information for:
- internal record keeping (such as a customer profile);
- to improve our products and services to you, as a customer;
- to send promotional emails about new prodcuts or special offers as well as other skin-care related information that we think may be of interest to you; and
- from time to time, we may also use your information to contact you for market research purposes.
Information we collect about you: IP address and Cookies
When you visit our site, we may collect information about your computer, including your Internet Protocol (IP) address used to connect your computer to the internet. We may also obtain information about your general internet usage by using ‘cookies’, that is, information that is sent from our website and stored on your hard drive. The purpose of collecting cookies is to enhance your future experience on our website and to improve the overall quality of our service offering to you. You can set your browser to notify you if ‘cookies’ are to be transferred or to reject ‘cookies’ altogether but this may limit your use of and access to some of our web pages.
Information we receive from third parties
From time to time we may receive information about you arising from your use of any of the other websites we operate or the other services we provide as well as information from third party sources (including, for example, payment and courier services, advertising networks, analytics providers, search information providers, credit reference agencies). We take reasonable steps to notify you timeously when we receive information about you from these sources and the purposes for which we intend to use that information.
We will not disclose your personal information to anyone, other than in accordance with this policy, without notifying you and enabling you to object:
- We may, subject to your consent, disclose your personal information for marketing purposes. In the event of us doing so we will give you prior notice and provide you with an opportunity to refuse consent.
- We may disclose your personal information to any member of our company group (including our holding company and any of its subsidiaries as defined in the South African Companies Act 71 of 2008) as well as our employees, suppliers, business partners and affililiates who require the information in order to provide you with our products or services. These persons are contractually bound to keep all information confidential. We take reasonable steps to ensure that they are aware of and take their confidentiality obligations seriously.
- We may disclose your personal information if we are under a legal duty to do so.
We will not disclose your personal information to anyone, other than in accordance with this policy, without notifying you and enabling you to object:
- We may, subject to your consent, disclose your personal information for marketing purposes. In the event of us doing so we will give you prior notice and provide you with an opportunity to refuse consent.
- We may disclose your personal information to any member of our company group (including our holding company and any of its subsidiaries as defined in the South African Companies Act 71 of 2008) as well as our employees, suppliers, business partners and affililiates who require the information in order to provide you with our products or services. These persons are contractually bound to keep all information confidential. We take reasonable steps to ensure that they are aware of and take their confidentiality obligations seriously.
- We may disclose your personal information if we are under a legal duty to do so.
From time to time, we may make changes to this privacy policy. The most up to date version of the policy will govern our use of your information and will be available on our website at all times. You should check this page from time to time to ensure that you are happy with any changes. By continuing to access and use our website after those changes have become effective you agree to be bound by the revised policy.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control and cannot be responsible for the protection and privacy of any of your information on those websites. You should exercise caution and look at the privacy statement applicable to the website in question when visiting such sites.
You have a right to correct, update or request a deletion of any personal information held by Skin Ingredients about you at any time by contacting us. You are also able to change any of your personal information by logging into your account and changing your details contained in the My Account Tab. If you have any further questions or concerns relating to this policy or if you would like to opt out of future communications, please contact us at: sk.in@skiningredients.com.